The check-in and check-out processes were both very quick and easy (with a real person!). However, our room was very comfortable & clean, the shower was very nice with no shortage of hot water, we had a mini fridge & Keurig coffee maker, and the location in the center of the strip cannot be beat. If you are looking for a lodging choice that will 'wow' you, this is not it.

This was a bucket list trip for my dad & my main goals with my lodging choice (other than cleanliness and safety, of course!) were price, location and convenience.

It's a shame they don't truly seem to value those who frequent their establishment.I recently traveled to Las Vegas with my 76-year-old father and 21-year-old niece. This was a huge black eye on how I felt about this casino during this visit. There is nothing fancy or over the top that draws people to play at Casino Royale, only the atmosphere and the way you are treated. I just feel this was a terrible move on the part of the management. As I spoke with various floor supervisors and dealers, I learned there were some players who lost several hundred dollars in comps with no notification or anything. There was no attempt at trying to rectify the issue or find a solution, just a sorry you're out of luck mentality. At least send an email with these updated terms and conditions to your program members. They are quick to offer promotional emails or mailers about offers and specials, but can't notify their card holders who have comp money, that is will be lost because of a change in terms and conditions of the program. Closing an account with close to $100 in comps without sending a message, email, text, etc was a little shady and really rubbed me the wrong way. I understand closing dormant accounts, especially if there is a zero balance on comps or play. My $100 bucks in comps that I had been accumulating for several years, gone. This visit was within that 18 month period, but I was told, 'the terms and conditions of the program changed, and they changed that to 12 months'. In the past, if your card was not used for a period of 18 months or longer, it would reset your comps or close your account. This trip was nothing out of the ordinary, until I attempted to use comps from my card, I had built up with previous stays. There are low limits on table games, which is something that is rare on the strip. All the employees are friendly and social.

It has always been an enjoyable place to place, and one of the few places on the strip that your money seems to last, to be able to play a little while. In the midst of all the hustle and bustle of the mega casinos, is Casino Royale.

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